Message from Chris Gendall

our Hospital Director

I am delighted to be the Hospital Director of both West Midlands and Stourside Hospitals and I am privileged to be working with an exceptional team across both hospitals.

I returned to Ramsay Health in January 2023 after 15 years in senior healthcare management. During this time, I have worked as a Director in the NHS, Circle Health Group and Ramsay Health Care where my journey in Independent Healthcare originally began.

I am passionate about developing and leading high quality health care provision, with our patients and service users at the heart of what we do. Situated in the Black Country, our two hospitals provide a vital service to our local population through the provision of surgical and diagnostic care pathways. We offer private health care for people able to access private medical insurance or self-funded options and we are a key partner with the NHS locally.

The Ramsay ethos captures who we are and we are proud to be “People Caring for People”. We frequently receive heart-warming patient feedback from those who use our services and we encourage receiving feedback about our care. We use this to celebrate when we do well and to learn when there are areas that we can improve upon.

It’s an exciting place to be, we have developments planned for both hospitals that will be taking place over the next 12 months, and whether you are a potential patient, partner or member of staff, you will be sure to receive a warm welcome from us.

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