Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Just been discharged following hip replacement. The care I was given during my stay was excellent. The staff are kind, friendly and skilled. Huge thanks to the team.

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    West Midlands Hospital

    Wednesday, 13 March 2024
  • Had a Hernia repair on the 21st of April.Just wanted to say from the pre-op to the time I was permitted to go home the hospital staff were first class.Special mention goes to one of the theatre assistants (Tino) who put me at ease prior to going into theatre.If I ever have to have treatment in the future i would not hesitate in choosing this hospital.Again a big thank you to all the staff. Graham Jones. UPDATE 1/3/24 I went in for another small Hernia repair and again couldn't have asked for better care. Again from entering reception to leaving to go home the care and attention from all staff was exceptional. A special mention to young nurse Heather. I think she is quite new to her role but she is a credit to the hospital. Thanks for your care 👍 Graham.

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    West Midlands Hospital

    Friday, 1 March 2024
  • I just had my gallbladder removed today at this hospital. I would like to start of firstly by thanking everyone at the hospital who looked after me and made me feel so comfortable. Mr compradon is an amazing person you can tell he clearly loves what he does and cares about helping people. This was my first GA both Mr compradon and the anathesetist made me feel so at ease and helped me with my anxiety. The room itself was like a 5 star hotel room, the food was catered specifically for me/ I was unable to eat dry food so the chef made me a soup, I was given biscuits because that’s all I could stomach. The nurse Sonia really looked after me, nothing was too much for her. She came back numerous times to keep checking on me, she helped get up and mobile and never once pressured me. I would like to say to your team that Sonia truly deserves recognition for all her hard work, if all healthcare workers were a bit more like Sonia we would live in a much better place. Overall, i am very pleased with the care I have received from this hospital and for the life of me I cannot understand why there some low rated reviews. I would highly recommend this hospital to anyone who wants to truly be looked after.

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    West Midlands Hospital Wednesday, 24 January 2024
  • Recently had total hip replacement Service given by all staff was off the scale good Good food Clean hospital Excellent staff Polite and understanding Would highly recommend

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    West Midlands Hospital

    Sunday, 17 December 2023
  • Excellent care at this lovely recently refurbished hospital, I was very well looked after from start to finish by the many wonderful friendly various staff who looked after me when I stayed for couple of days. My room/ensuite & tv was comfortable, spacious and immaculately clean. The food was always freshly cooked and beautifully presented and delicious, it was like staying in a 5 star hotel, was sad to leave!! And very special thanks to my fantastic Consultant Mr Basem Muammar who did a brilliant job, very much appreciated. Thank you all again.

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    West Midlands Hospital

    Sunday, 3 December 2023
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    West Midlands Hospital

    Monday, 4 September 2023
  • Had a hernia repair excellent care from consultant anesthetist nurses was only in for the day must have had care from at least 10 different nurses could not fault this would not hesitate to be treated there again well done

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    West Midlands Hospital

    Saturday, 19 August 2023
  • I recently had my gallbladder removed at west midlands hospital and it is hands down the best I’ve ever been treated from the surgeons to the catering staff to the nurses everyone was wonderful I’d happily return back there for anymore treatment I needed. My room was spotless, food well presented and nothing was no trouble from student nurse T, sancha and a wonderful nurse that looked after me post op I wish I remembered her name 🥹 Thank you for treating me so well

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    West Midlands Hospital

    Friday, 30 June 2023
  • I have just returned home from surgery at the West Midlands Hospital and I have to say the care I was given was exceptional, I was really looked after especially Laura one of the nursing staff thank you for making my stay comfortable.

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    West Midlands Hospital

    Wednesday, 28 June 2023
  • Excellent experience at this hospital. The treatment I received from the staff from my consultant, the nurses , physio, was second to none . It was like staying at a 5 star hotel with Excellent medical care thrown in . Nothing was too much trouble for these love people . Special thanks to the catering staff , all food fresh and well cooked and presented . Thank you Steph xxx

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    West Midlands Hospital

    Saturday, 10 June 2023
  • Thank you to the hospital Thank you to all doctors and nurses. Thank you for taking good care of the hospital. The surgery went well. Thank you very much From Mrs. Chanantida Smith ��

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    West Midlands Hospital

    Sunday, 12 March 2023
  • Thank you to the hospital Thank you to all doctors and nurses. Thank you for taking good care of the hospital. The surgery went well. Thank you very much From Mrs. Chanantida Smith 🙏❤️ Staying in the hospital thought that I was in a five-star hotel.😅🥰

    star rating

    West Midlands Hospital

    Friday, 10 March 2023

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